What is the check-in and check-out policy at Pan Pacific London?
Check-in begins at 15:00 and check-out must be completed by 12:00.
75 photos
Pan Pacific London – Hotel near airport in London
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Key details
Hotel overview and key features
80 Houndsditch, London, EC3A 7AB,
- Near St Paul's Cathedral
Perfect
9.5
9.7
4.7
4.7
5-star oasis in the City of London with breathtaking infinity pool
Wellness Sanctuary
Pan Pacific London offers a dedicated
Exceptional Accommodations
The hotel features 237 rooms and suites designed by renowned design duo Yabu Pushelberg, blending traditional English and Asian motifs. The expansive
Culinary Experiences
Dining at Pan Pacific London features several distinct venues, including
Family-Friendly Amenities
Children are warmly welcomed with special programs designed to create memorable experiences through the
Convenient Location
Situated just a two-minute walk from
Highlights
Location: 2-minute walk from Liverpool Street station
Wellness: 24-hour gym & SENSORY Spa
Dining: Straits Kitchen with seasonal menus
Family-Friendly: Singa Cub Club & kids' spa treatments
Accommodations: 237 rooms designed by Yabu Pushelberg
Views: Pan Pacific Suite with city views
“Pan Pacific London struck me as a modern urban retreat, particularly notable for its sensory wellness floor and infinity pool, promising a tranquil escape in the city's premium Square Mile. The blend of Asian and English design, along with tailored children's services, points to a thoughtful approach to luxury. In my view, the hotel aims to deliver a sophisticated experience, catering to both business and leisure travelers seeking high-tech convenience and personalized attention.”
Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
- Walbrook Suite2 persons52 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe City View2 persons37 sq. feet1 King-size bedCity viewAir conditioningShowerroom details
- Deluxe Room2 persons37 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Prices and Availability
Check availability and prices for your travel dates right now!
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Check-in/ Check-out
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
Show more
Dining Onsite
Pan Pacific London offers an exciting array of onsite dining experiences that take guests on a culinary journey through Singaporean flavors and contemporary bar culture. Whether indulging in vibrant cuisine or enjoying a drink in the chic lounge, every meal is designed to elevate the dining experience.
Location
80 Houndsditch, London, EC3A 7AB,
Explore London
Local Experiences
Tower of London
11 minutes' walk
Historic castle and UNESCO World Heritage Site featuring the Crown Jewels and fascinating guided tours.
Tower Bridge
11 minutes' walk
Iconic drawbridge with stunning views, glass-floor walkway, and exhibits on its Victorian engineering.
Borough Market
15 minutes' walk
Renowned food market offering diverse local and international cuisine, with vibrant stalls and gourmet treats.
Old Spitalfields Market
7 minutes' walk
Historic market with trendy boutiques, vintage shops, and street food in a lively atmosphere perfect for all.
Sky Garden
11 minutes' walk
Public garden with panoramic views of London, restaurants, and bars. Reservations recommended for dining.
Thrilling River Thames Speedboat Ride
20 minutes' walk
Fast-paced boat tour on the Thames, perfect for adrenaline seekers. Book in advance for a fun experience.
Yoga at Tower Bridge
15 minutes' walk
Relaxing yoga sessions near the iconic bridge, accessible for all levels. Classes available throughout the week.
Duck & Waffle
2 minutes' walk
Famous for its unique brunch dishes, it offers stunning views and a modern, casual environment. Reservations suggested.
London Steakhouse Co
5 minutes' walk
Classic steakhouse with a warm ambiance, specializing in British beef and delightful wine selections.
Sushisamba
2 minutes' walk
Fusion restaurant combining Japanese, Brazilian, and Peruvian dishes. Unique ambiance with breathtaking city views.
Barbican Centre
11 minutes' walk
Cultural hub featuring music, art exhibitions, and cinema. Diverse programming for all ages and interests.
The Shard - Viewing Platform
25 minutes' walk
Spectacular viewing platform offering unparalleled views of London. A must-see for visitors of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP44 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Hindi, Tagalog / Filipino
Number of floors:
19
Number of rooms:
236
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show moreShow less
Pros
Modern rooms
Comfortable beds
Welcoming staff
Amazing pool
Excellent service
Cons
Key card issues
Spa restrictions
Dry duck
Guest reviewsbased on 1078 reviews
Mia from United Kingdom
Couple
Premier Double Double
3 nights in November 2025
|
Reviewed: February 02, 2026
9.4/10
a nice stay
really good service high standards genuine care consistent cleanliness
The staff provided really good service and attention. I felt genuinely cared for from arrival to departure. The housekeepers maintained high standards. They ensured my room was consistently immaculate.
The gym gets quite crowded during peak hours. More equipment would be helpful.
Dining
9/10
The breakfast buffet offered a wide selection of fresh pastries. there Were also multiple hot dishes, like eggs benedict and smoked salmon. I liked the variety of fruit juices, available every morning.
Location
10/10
the hotel is very close to many public transport options. bank station is just a short walk. this proximity provided easy access to several key attractions. Getting around was VERY convenient.
Service
10/10
The concierge service was helpful and attentive. they also provided great recommendations for local restaurants. I appreciate their knowledge.
Rooms
9/10
the room featured modern amenities. it Included a nespresso machine and complimentary bottled water. the bed was comfortable. I liked the blackout curtains, because they ensured a restful night.
Facilities
9/10
The hotel boasts a large swimming pool. there are also multiple lounge chairs available. I loved the spa facilities. It had a sauna, a steam room and several treatment rooms. EVERYTHING was well maintained.
0 Helpful
|
Ethan from United States
Family with children
Deluxe Room
3 nights in November 2025
|
Reviewed: January 24, 2026
9.0/10
Luxury Stay
friendly staff pool facilities
every single member of staff is genuinely friendly and eager to help the atmosphere is very luxurious. i found the children's pool hours convenient, and the pool facilities are a joy to use with ample towels. i was able to order drinks and simple children's meals to eat by the pool which was really handy
i was surprised to be told on checkout that there was a five percent discretionary charge added to the bill. this is highly unusual and not customer-friendly surely the room rate offered should cover all costs and fees. it made the overall experience less enjoyable
Facilities
9/10
The gym includes two pilates reformers and offers modern equipment. the hotel provides a children's pool with good hours and pool facilities with ample towels and seating. Ordering drinks and meals by the pool is simple
Dining
9/10
breakfast featured a very high standard of ingredients with delicious options. fresh fruit and pastries were readily available. the restaurants nearby offer a variety of dining options for added convenience
0 Helpful
|
aiden from united kingdom
Family with children
deluxe room
3 nights in November 2025
|
Reviewed: December 28, 2025
9.5/10
really good hotel stay
friendly welcome embroidered washcloths wellness floor
i found the check-in process smooth with a friendly welcome i discovered personalized embroidered washcloths were a lovely touch and there was a special kiddie version for my little one the staff accommodated a late swim request for my child this included escorting us to the pool after hours i could also use the wellness floor amenities even after checking out this prevented the trip feeling rushed.
i noticed a slight delay during breakfast service it was a minor inconvenience but worth noting for future visits
Service
10/10
i observed the staff to be helpful they assisted with directions immediately and the team consistently addressed my needs with a smile i found them to be quick and efficient throughout my stay.
Facilities
9/10
i saw the hotel offered numerous amenities i enjoyed the spacious rooms it also had a well-equipped spa i also saw there were family-friendly options with a kids' activity bag and a hotel adventure hunt.
0 Helpful
|
ava from united kingdom
Business traveller
executive
3 nights in June 2025
|
Reviewed: July 16, 2025
9/10
amazing room
clean hotel very nice room
the hotel is clean. it is well presented. the room was very nice!!! the bed was perfect.
0 Helpful
layla from united kingdom
deluxe room
3 nights in June 2025
|
Reviewed: July 02, 2025
9.3/10
fantastic short stay
helpful guy great idea constant smile warm welcome
i found david the door guy very helpful. he gave me great ideas for restaurants and places to visit. he always had a smile on his face. upon my arrival, there was jackhammering in the lobby but david chatted with me was good.
i was very surprised to learn there was a 5% discretionary charge added to the bill upon checkout. this is not customer-friendly, and the room rate should cover all costs.
Rooms
10/10
the room included a very comfortable bed and a seating area. i noticed the bathroom had heated floors and a dyson hairdryer. everything in the room felt very clean and new.
Dining
9/10
the breakfast included a rich variety of healthy food options. i enjoyed the excellent english breakfast. the hotel bar offered delicious cocktails in a relaxed atmosphere, and service was always prompt.
Facilities
9/10
the gym was large and had a variety of equipment. i saw the hotel offers a drawing room on the wellness floor. the proximity to the railway station offered convenient access.
0 Helpful
|
Show more reviews
FAQs
About Pan Pacific London
How far is Pan Pacific London from London City Airport?
The hotel is located 9 km from London City Airport.
What are the facilities available at Pan Pacific London?
The hotel features an indoor infinity pool, a fitness center, and a wellness floor with treatment rooms and sauna.
What dining options are available at Pan Pacific London?
Guests can enjoy a variety of dining options including Straits Kitchen, which specializes in Singaporean cuisine, and multiple bars and lounges.
Are there any nearby attractions to Pan Pacific London?
Nearby landmarks include St. Paul's Cathedral (2 km), Tower Bridge (2 km), and Shoreditch (2 km).
What room amenities are provided at Pan Pacific London?
Rooms feature air conditioning, flat-screen TVs, Nespresso coffee makers, and luxurious marble bathrooms with complimentary toiletries.
What is the breakfast policy at Pan Pacific London?
Breakfast is available for an additional charge of 44 GBP.
Is high-speed internet access provided at Pan Pacific London?
Free Wi-Fi is available throughout the hotel.
What wellness services does Pan Pacific London provide?
The hotel offers a wellness floor with an infinity pool, treatment rooms, and a range of spa services including massages.
Which languages do the staff at Pan Pacific London speak?
The staff speaks multiple languages to accommodate international guests.
What are the children's swimming hours at Pan Pacific London?
Children aged 16 years and under can swim Monday to Friday from 9-11 AM & 3-5 PM, and Saturday & Sunday from 7-9 AM & 4-6 PM.
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